Availability may be determined by phone or e-mail. Reservations are subject to availability.

Securing a room booking can be completed by:-

1. Providing credit / debit card number, expiry date and full name of the card holder as indicated on the card. No payment is taken from this card until the end of your stay or in the event of a cancellation or no show when the conditions below apply.

2. Sending a personal cheque for the full amount of the booking to arrive no later than 7 days prior to the first night of your stay.

3. When a party requires to reserve all our rooms, a deposit of £30.00 per room is taken upon booking. The balance will be required to be paid in full, not less than 14 days prior to the first night of your stay.

NB: The booking is not secured until receipt of the cheque, if using securing method 2.

Cancellation.

If, for any reason, you need to cancel your booking, payment will be taken according to the following policy

Three days or less, prior to commencement of the booking then 100% payment will be required.

The above applies, only, if we are unable to re-let the rooms in the time available.

A "no show" counts as a cancellation of the booking contract with no opportunity for us to re-let the rooms and therefore we will require full payment.

If you think you may have to cancel a booking, whatever the reason, please contact The Barns Country Guesthouse, by telephone (01777 706336), as soon as possible, you will be given a cancellation reference number.

In the event of cancellation where the room has been secured by credit or debit card, payment will be taken from your card in accordance with the policy set out above. The machine payment voucher will be posted to you in order that you may keep accurate records.

In the event of a cancellation where the room has been secured by a cheque any refund due will be made in accordance with the policy set out above and will be sent by post.

We strongly advise Cancellation Insurance approved by the Visit Britain Tourism Council

Arrival & Departure

We will do our best to have your room ready for you on arrival. Rooms are normally ready by 4pm. We ask guests to arrive no later than 9.30pm. If you wish to arrive earlier or later than these times, please discuss it when enquiring about room availability.

We require access to all rooms between 10.00am and 4pm  DAILY

We ask departing guests to vacate their rooms by 10.00am weekdays, 10.30am weekends.

NB: Personal cheques or cash can be used for payment at the end of your stay providing your booking was secured by credit or debit card in the first instance.

This document has been set in accordance with guidelines set out by the Visit Britain Tourist Board and Barclaycard Merchant Services